By | October 3, 2023

Job Location Description

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Job Details

Chartwell: Making Lives Better for Residents, Families, and Employees

At Chartwell, our mission revolves around one core principle: Making People’s Lives Better. This principle is at the heart of everything we do, whether it’s for our valued residents, their families, or our dedicated employees. We are proud to bring together an exceptional and diverse group of individuals who share our passion for creating a positive impact on people’s lives.

Our Commitment to Residents

Our primary focus is on our residents, and their well-being is our top priority. With a presence in communities across the country, we are privileged to serve more than 30,000 residents. Our commitment to them goes beyond providing a place to live; it’s about creating a home that is personalized, memorable, and truly feels like home.

Personalized Care and Support

We understand that every resident is unique, and their needs and preferences vary. That’s why we take a personalized approach to care and support. Our dedicated team of professionals works closely with each resident to create a customized care plan that addresses their specific requirements. This approach ensures that our residents receive the individualized attention they deserve, whether they require assistance with daily activities, specialized healthcare, or simply want to enjoy a vibrant and engaging community.

Memorable Experiences

At Chartwell, we believe that life should be filled with memorable experiences. Our communities are designed to offer a wide range of activities, events, and social opportunities that cater to the interests and passions of our residents. From fitness classes and arts and crafts to culinary adventures and outings, there’s always something exciting happening at Chartwell. We encourage our residents to stay active, engaged, and connected, fostering a sense of belonging and purpose.

Creating a Home

Home is more than just a place; it’s a feeling. We are dedicated to ensuring that our residents not only have a comfortable and safe living environment but also a place where they can truly be themselves. Our communities are designed to reflect the warmth and familiarity of home, with cozy common areas, beautiful gardens, and inviting spaces where residents can relax and socialize. We also understand the importance of family, and our communities are open and welcoming to residents’ loved ones.

Our Commitment to Families

We recognize that families play a vital role in the well-being of our residents. The decision to move a loved one into a retirement or long-term care community is a significant one, and we are here to provide support and guidance every step of the way. Families can rest assured that their loved ones are in caring and capable hands, receiving the attention and care they deserve.

Open Communication

Maintaining open and transparent communication with families is fundamental to our approach. We keep families informed about their loved ones’ well-being, activities, and any changes in their care plans. Our team is always available to answer questions and address any concerns, ensuring that families have peace of mind and can maintain a close connection with their loved ones.

Support and Resources

We understand that families may have questions and require resources to navigate the aging journey. Chartwell provides a wealth of support and resources, from educational materials to access to community events and support groups. We aim to be a valuable partner for families as they navigate the complexities of aging and caregiving.

Our Commitment to Employees

Our dedicated and passionate employees are the heart and soul of Chartwell. We believe that a caring and engaged team is essential to delivering the highest quality of care and service to our residents. We are committed to providing a supportive and inclusive work environment where employees can thrive and make a meaningful difference in the lives of others.

Diversity and Inclusion

Chartwell embraces diversity and inclusion as core values. We value the unique backgrounds, perspectives, and talents that each team member brings to our organization. Our commitment to diversity ensures that we can better understand and meet the diverse needs of our residents and their families.

Career Development and Growth

We believe in investing in our employees’ professional growth and development. We offer training and development programs that empower our team members to excel in their roles and advance their careers within Chartwell. Whether you are just starting your career or are an experienced professional, there are opportunities for growth and advancement within our organization.

A Caring Community

Working at Chartwell is not just a job; it’s an opportunity to be part of a caring and compassionate community. Our employees take pride in the meaningful work they do every day, knowing that they are making a positive impact on the lives of our residents and their families. The sense of fulfillment and purpose that comes from being part of the Chartwell team is something our employees cherish.

Join Us in Making Lives Better

At Chartwell, we invite you to join us in our mission of Making People’s Lives Better. Whether you are considering Chartwell as a place to live, a partner for your family’s care needs, or a rewarding career opportunity, we are here to welcome you with open arms. Together, we can create a brighter and more fulfilling future for all.

The Receptionist performs a variety of accounting functions, clerical and receptionist duties associated with the daily operation of an effective business office.

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The Duties of this role encompass, but are not confined to:

  • Handle telephone inquiries, welcome visitors, and address routine questions both in person and over the phone, directing calls and messages to the relevant staff members.
  • Manage accounts payable, which involves verifying amounts and applying necessary codes.
  • Handle accounts receivables by confirming totals.
  • Complete daily bank deposits for resident accounts receivable.
  • Organize and maintain departmental records and files, including routine office documents, correspondence, and reports.
  • Receive incoming mail, coordinate its distribution, and process outgoing mail.

The ideal candidates will possess:

  • Successful completion of high school or an equivalent qualification.
  • Proficiency in Business English, office procedures, basic bookkeeping, and prior experience in handling cash.
  • Demonstrated satisfactory experience in the day-to-day operations of a business office.

Applicants should have daytime availability. To submit your application, please send your CV/resume to


Chartwell’s dedication to diversity and inclusivity is a pledge to employ individuals whose talents and capabilities greatly enhance the organization’s success and mirror the communities where we operate and reside.

Chartwell Retirement Residences is an equal opportunity employer, and we encourage applications from a diverse pool of qualified candidates, including individuals with disabilities. If you have any inquiries or need assistance with the application process, please don’t hesitate to contact us at or call us at 1-888-663-6448.



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